|The Extract People™|
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At Network Nutrition we pride ourselves on our exceptional customer service which begins the first time you contact one of our team and continues even after your new product is on shelves and giving you increased sales. Our service portfolio includes:
Our technical and regulatory team is expert at providing guidance to your formulators. We can work within your parameters to create unique, effective formulations and even whole product ranges. Whether you know exactly what ingredients you wish to include or only vaguely what indications you wish to address, we can work with you to develop your products.
We are leaders in our industry in the provision of highly detailed technical information not only for our own products, but also for phytochemical and biological actions. All our products are backed by comprehensive technical packages complete with all the evidence you will need. Any technical queries that may arise are always a pleasure for us to answer, and we love to show off our unrivalled technical knowledge!
Our close working relationship with the TGA provides us with intimate knowledge of industry regulations which means that we are able to guide you through any regulatory issues or obstacles you encounter. You can be confident that Network Nutrition products meet all relevant regulations which gives you the ability to take a product to market faster whilst maintaining compliance.
Customer Satisfaction Programme
To top off our superior service portfolio we administer a Customer Service and Satisfaction Programme. We have always been committed to providing first class service to you throughout the entire product development process, and this is formalised through the CSSP programme. This formalised after-sales service includes telephone contact with various people throughout your organisation to ensure that you have everything you need, when you need it without you even having to contact us to ask. The feedback we receive from you is employed to optimise our internal systems and considered in our continous improvement process.
Contact us for a chat to find how we can assist you today!